Fadata Appoints New AI & SaaS Leadership Team to Drive its Next Phase of AI Transformation.
Fadata has created a dedicated enterprise-wide function to accelerate AI adoption and drive fundamental transformation across insurance operations and technology.
Leading insurance software provider and advisor, Fadata, has established a dedicated AI & SaaS department as it enters the next strategic phase of its AI transformation. The new leadership will connect AI across Fadata, from capabilities embedded in its core insurance platform and implementation lifecycle, to customer-specific AI solutions and the company’s own internal adoption.
The ambition is to move beyond individual AI initiatives and build scalable capabilities that create measurable customer value, enabling faster and more predictable implementations, greater automation, easier access to insurance expertise and more intelligent insurance operations.
Fadata has appointed an all-female leadership team to lead the new function, with Antoaneta Karagyozova as Chief SaaS & AI Transformation Officer and Milena Georgieva as Director AI Transformation. Antoaneta will set the strategic direction and focus on customer and business value, while Milena will drive transformation execution, prioritisation and adoption.
Antoaneta brings more than a decade of leadership experience at Fadata, progressing through Service Delivery and Operations to COO. Combined with her earlier experience within the insurance industry, her career brings together customer, technology, and operational perspectives.
Antoaneta Karagyozova comments: “AI is changing what insurers expect from their technology partners. The relationship is moving beyond providing and implementing core insurance software towards continuous transformation, helping customers understand where AI can genuinely create value and turning those opportunities into business outcomes. We have a real opportunity to rethink insurance rather than simply make today’s processes faster. AI can fundamentally change how insurers implement technology, access expertise, and run their operations. I want Fadata to be one of the companies shaping that change, not following it.”
Milena Georgieva brings extensive transformation experience, having led major digitalisation and core system initiatives within the insurance industry before working closely with Fadata customers across Europe and APAC. As Director AI Transformation, she will focus on turning Fadata’s AI ambition into measurable outcomes, connecting initiatives across the business, setting clear priorities and accelerating the journey from ideas to implementation and adoption.
Milena Georgieva comments: “We have a fantastic team that is excited to bring new AI capabilities into practice, challenge how things are done today, and turn technology innovation into measurable business outcomes. Together, we have the opportunity to take real customer challenges and turn them into scalable capabilities. What excites me most is that this is not simply about introducing AI tools. It is about transforming insurance operations together with our customers, while also changing how we build, deliver, and work within Fadata. Customers expect a partner that continuously evolves with them, and we are ready to do exactly that.”
The new leadership team brings together the strategy, customer insight, and execution capabilities needed to move from individual AI initiatives to practical, scalable transformation and measurable business value.
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About Fadata
Fadata boasts the super-power to build the future of insurance. With a heritage spanning over more than three decades, we are a leading provider of solutions for insurance companies globally and offer a highly flexible SaaS model. Together with our customers and our partners we have created an expert community that is driving customer engagement, innovation and business value, making change happen and impacting millions of people’s lives every day.
Fadata has clients in over 30 countries across the globe. Headquartered in Munich, with international offices in Spain, Bulgaria, Denmark, Peru and Malaysia, Fadata is backed by Private Equity firms Riverside and Lovell Minnick.
For more information, please visit www.fadata.eu, and join us on LinkedIn to stay in touch.
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