\n<\/a><\/h1>\n

Survey reveals that Brits are destroying their gadgets in frustration, falling out with their partners and losing working hours as a result of tech problems<\/span><\/b><\/h1>\n

LONDON, March 27 2019<\/strong> \u2013 New research, commissioned by Wiztek<\/a>, a provider of online and mobile tech support, reveals that forty-seven per cent of the population admit they\u2019re not very knowledgeable when it comes to resolving computer and tech issues.<\/p>\n

Unable to fix troublesome tech, 15 per cent of adults have reached the end of their tether and attempted to destroy the frustrating device.<\/p>\n

Almost eight million Brits have broken gadgets – in a fit of RAGE, the study found.<\/p>\n

Those polled will typically endure 63 IT issues a year – including intermittent Wi-Fi, endless pop-up adverts and patience-testing paper jams.<\/p>\n

And when trying to fix problems such as these it\u2019s just 12 minutes before they start to lose their cool.<\/p>\n

In fact, the research of 2,000 adults, commissioned by Wiztek, found a third have become so fed-up by their tech woes they\u2019ve purchased a replacement device rather than get it repaired.<\/p>\n

And a fifth have fallen out with their other half as a direct result of their phone, computer or tablet not working as it should.<\/p>\n

\u201cTech is an integral part of our lives \u2013 whether it be through our jobs or through our home lives,\u201d said Paul Amsellem, CEO of Wiztek.<\/p>\n

\u201cAnd as such, we\u2019d be significantly hampered in our daily lives \u2013 unable to check emails for important messages, use sat nav to successfully get from A to B or to keep track of appointments.\u201d<\/p>\n

\u201cSo when our devices stop working or don\u2019t operate as they should it understandably becomes extremely frustrating,\u201d Amsellem continued.<\/p>\n

Forty-seven per cent of the population admit they\u2019re not very knowledgeable when it comes to resolving computer and tech issues.<\/p>\n

And of the 60 plus problems faced annually, the research found they will only successfully resolve 14 of them without help.<\/p>\n

Instead, when attempting to fix IT and tech problems, 3 in 10 revealed they\u2019ve made the problem worse.<\/p>\n

So perhaps it\u2019s no wonder three quarters have turned to someone else to help them with a tech issue.<\/p>\n

But even this comes with risk – a quarter admit they later regretted getting a helping hand when their gadgets were returned in a worse state than before.<\/p>\n

Further frustrating tech problems include apps which keep on crashing, slow downloads and accidentally deleting something significant.<\/p>\n

The Wiztek research carried out through OnePoll, found 40 per cent of the population has been left unable to work following problems with IT equipment.<\/p>\n

And 25 per cent have lost important files such as cherished family photos and key documents as a direct result of a tech failure.<\/p>\n

\u201cTech and computing issues are such a minefield – there\u2019s so many possible causes to everyday problems, even the most knowledgeable of people can get stumped from time to time. Downtime from tech problems can lead to many wasted hours and in today\u2019s society where we are all so busy, time costs money,\u201d Amsellem added.<\/p>\n

\u201cThat\u2019s why we launched Wiztek – thankfully you no longer need to have excessive downtime or rely on a family member, friend or colleague with your tech issues, you can simply connect to a trusted tech expert anytime, anywhere on your phone, tablet or PC to help with your problem within 30 seconds with a no subscription, \u2018no fix, no fee\u2019 promise,\u201d Amsellem concluded.<\/p>\n

Don\u2019t wait for your next tech issue to arise, be ready and prepared by downloading the free Wiztek app from the iTunes<\/a> or Google play<\/a>.<\/p>\n

TOP 20 – MOST ANNOYING TECH PROBLEMS:<\/strong><\/p>\n

\n
1. Slow internet<\/li>\n
2. Slow computer<\/li>\n
3. Pop-up ads<\/li>\n
4. Wi-Fi keeps disconnecting<\/li>\n
5. Forgotten password<\/li>\n
6. Slow downloads<\/li>\n
7. Software updates making things worse<\/li>\n
8. Can’t login<\/li>\n
9. Printer won’t work<\/li>\n
10. Phone battery keeps dying quickly<\/li>\n
11. Accidentally deleting something important<\/li>\n
12. App keeps on crashing<\/li>\n
13. Paper jams<\/li>\n
14. ‘Blue screen of death’<\/li>\n
15. Can’t open email attachments<\/li>\n
16. Keep seeing ‘there is a problem with this website’s security certificate’<\/li>\n
17. Ink not printing properly<\/li>\n
18. Hard drive failure<\/li>\n
19. Remembering where you stored particular files\/data<\/li>\n
20. Running out of hard drive space<\/li>\n<\/ol>\n

    <\/a><\/p>\n

     <\/p>\n

    ENDS<\/strong><\/p>\n

    \u00a0<\/strong><\/p>\n

    About Wiztek<\/strong><\/p>\n

    Wiztek is a developer and provider of an innovative multi-platform on-demand IT support service. The company, based in London, England with a development subsidiary in Paris, France, leverages an intelligent suite of AI tools to deliver relevant technical support experts, who register on the service, to consumers and small business professionals with everyday tech issues. The service is competitively priced and will expand to global markets. Founded by Hani Al-Qadi, international investor and entrepreneur, and headed by Paul Amsellem, founder of Phonevalley, Cellcast Interactif and Nemapp, Wiztek aims to become the first trusted IT support service of its kind.<\/p>\n

    For more information, please visit https:\/\/wiztek.com\/<\/a><\/p>\n

    Media Contacts: <\/strong><\/p>\n

    Michelle Cross
    \nThe PR Room
    \n<\/u>Michelle.cross@theprroom.co.uk
    \n+44 (0)333 9398 296<\/p>\n

    Sarah Chard
    \nThe PR Room
    \n<\/u>Sarah.chard@theprroom.co.uk
    \n+44 (0)333 9398 296<\/p>\n","protected":false},"excerpt":{"rendered":"

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